Refund policy
Here at Clo Ame Uk customer satisfaction is very important, we can offer refunds & exchanges if you notify us within 14 days of receiving your order. After that you then have 14 days to return the item(s) to us.
Returns postage costs must be covered by the customer and we recommend that returns are sent First Class Signed For as we can not be held liable if your parcel is lost in transit.
Returned items must be in the original packaging and still have all tags attached to be accepted for a return.
Items will also be thoroughly checked upon return and if deemed to be worn or washed your return may be refused.
To request a return/exchange email us at help@cloameuk.com or contact us via Instagram.
Please do not hesitate to contact us for measurements before purchasing to avoid this prolonged process.